Can't log into Bitbucket

[David Ergo]

Hello,

I can't log into Bitbucket, I keep getting the "We couldn't log you in" error, whatever browser I use.

I can however log into Trello without issue.

From what I saw in another ticket, it may be because my Bitbucket account has been deactivated, could you please check this ?

Best regards,

David

[Ben · Accepted solution]

Hey David,

Welcome to the Bitbucket Cloud Community! :)

The reason you were unable to login was that your workspace was inactive and marked as DORMANT, due to not logging in to the workspace for a very long time.

I have re-activated your workspace, so you should be able to log in again now :)

Cheers!

- Ben (Bitbucket Cloud Support)

[David Ergo]

Thank you Ben !

[Ben]

No worries David!

Glad to be of assistance.

I hope you have a happy holiday and new year :)

Cheers!

- Ben (Bitbucket Cloud Support)