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Can't log into Bitbucket

Hello,

I can't log into Bitbucket, I keep getting the "We couldn't log you in" error, whatever browser I use.

I can however log into Trello without issue.

From what I saw in another ticket, it may be because my Bitbucket account has been deactivated, could you please check this ?

Best regards,

David

1 answer

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Answer accepted
Ben Atlassian Team Dec 12, 2022

Hey David,

Welcome to the Bitbucket Cloud Community! :)

The reason you were unable to login was that your workspace was inactive and marked as DORMANT, due to not logging in to the workspace for a very long time.

I have re-activated your workspace, so you should be able to log in again now :)

Cheers!

- Ben (Bitbucket Cloud Support)

Thank you Ben !

Ben Atlassian Team Dec 13, 2022

No worries David!

Glad to be of assistance.

I hope you have a happy holiday and new year :)

Cheers!

- Ben (Bitbucket Cloud Support)

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