Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't find breezycloud in the Username or email address field when doing a tutorial Edited

I am doing the tutorial of "Learn about Bitbucket pull requests" and in the section of "Create a repository and add a teammate" in step 1 , in instruction number 7 which is "Search for breezycloud in the Username or email address field, pick that user, and click Add", when I searched for breezycloud, it shows that "no results found"

2 answers

1 accepted

2 votes
Answer accepted

Hello Everyone! I submitted a ticket regarding this issue and this is what I got back:

Due to GDPR Bitbucket changed the way you give access to someone. You are only able to add someone if you have its email address. The email address of the account mentioned in the tutorial is You can use that to complete the tutorial!

1 vote

Hello @Al-Khalil Al-Maamari,

In order to improve user privacy, we have made changes to Bitbucket Cloud invitations. Onу of them is that when you add a new user to a team or a repository (where new means that user doesn't currently have access to that team or repository), you now have to enter an email address, not username.

Looks like we forgot to update that tutorial which you're trying to follow, sorry about that. I'll let the team know so that we get it fixed.

Thanks for reporting this.


Thank you Daniil for your answer 

Do you have any suggestions on how to continue the tutorial or I have to wait until it is updated? 

I actually was going to just give you an email of the very same account so that you can use it instead, but the problem is that after the aforementioned change the user you add needs to accept an invitation in their mailbox, and I believe we don't have this automation in place at the moment. So even if you continue with email you'll need to wait until someone accepts the invitation to start seeing that user in the potential PR reviewers etc.

That said, feel free to use one of my personal secondary accounts to finish the tutorial, but please allow some time for me to accept the invitation when it comes in. I'll keep an eye on the inbox.

Sorry for the inconvenience.


Thank you very much Daniil

Take your time

@Daniil Penkin 

I am facing the the same problem, shall i also use the email u have mentioned "". I don't have any option, for now i will add it. But if you have any other suggestion pls let me know.




Hello @Assegd Assefa Asfaw,

I did let the right person known but I haven't checked their progress on updating that tutorial, I can't tell at the moment when a replacement will be available.

I'm not actively checking that mailbox, but yeah sure you're more than welcome to use it within the tutorial as long as you notify me here :) I did accept your invitation to the team, you can now continue with the tutorial.


Hello @Daniil Penkin 

I have similarly used that email address, I hope this is ok.



Hello @Daniil Penkin 


The tutorial still needs updating, I am having the same issue as mentioned above today.

I hope it is okay if I use the email you provided earlier.




Hi @David Czerski,

Yeah unfortunately it still hasn't been updated.

Sure thing, I accepted your invitation, you can now continue with the tutorial.


Like David Czerski likes this

Hi @Daniil Penkin ,

I just used your email address for the tutorial as well, I hope you can accept it.



Hey @Eric Myers ,

All done, you can continue with the tutorial now.


Like Eric Myers likes this

Hi @Daniil Penkin ,

I've used your email to send an invite! I hope that's okay :)




Hey @Charles C.,

Accepted your invitation, you can keep on with the tutorial now.


Hi @Daniil Penkin , 

I will do the same. Hope you wont mind if I use your email as well. 


Hey @Seb,

Sure thing, all done. You should be able to continue with the tutorial.


Hello, I'm trying the same thing with your email address. Sorry and thanks!

Hello @Robert Levy,

All good, done. Please keep on with the tutorial.


Hi, I added you as well. Thanks!

Hello @malkaysi,

Welcome to the Community!

Please continue with the tutorial.


Hey, added you as well.

Hey @Dino_Kralj ,

Welcome to the Community.

Accepted, please continue with the tutorial.


Hello @Daniil Penkin

I have added you so I can complete the tutorial.

Thank you!

Like Daniil Penkin likes this

Hi @Nisha_T,

Welcome to the Community.

Accepted, keep on with the tutorial.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Bitbucket

How do you use the Bitbucket-Jira integration? How does it help your team?

Hey everyone, over the past year, we've added several new features on how you can use Bitbucket and Jira together. We'd love to know how you'll are using the integration and how it's helping your t...

121 views 0 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you