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Can't find billing dashboard


Hi, I need to change my default payment method, but cannot fnd the billing dashboard to do this.


Am unsure if this is the correct forum to do this but am slightly at a loss to find this dashboard. I am logged in with the admin account.


These links return errors:


Many thanks.

3 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 27, 2023

Hi @swimwithfishes,

Does your question concern Bitbucket Cloud? I can see in our system that there is a Bitbucket Cloud account with the same email as your community account and that this account is an admin of Bitbucket workspace on a paid billing plan.

For Bitbucket Cloud, you can do the following:

  1. Log in to
  2. Select your avatar (top right corner) > All workspaces. You will see a list of all workspaces your account has access to.
  3. Select the workspace on the paid billing plan.
  4. Select the cog at the top right corner of the page (next to your avatar) > Workspace settings.
  5. Select Plan details from the left sidebar.

On this page, you'll be able to change the credit card on file.

Please feel free to reach out if you have any questions!

Kind regards,

0 votes
Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 25, 2023

Hi @swimwithfishes 

Welcome to the community!

  1. Go to Select your organization if you have more than one.

  2. Select Billing and you’ll see a billing preview of all your products and apps.

  3. Select Manage subscriptions for any one of the products and go to Billing details.

  4. Select the Edit icon in the Billing details area.

  5. Select the Edit icon in the Payment method area.

  6. Choose a payment method from the available options.

  7. Add the required details and select Save.

You can also follow :

Sushant Verma

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