Can't do push and pull. It was working fine month ago and now it keeps failing.Please help

Megha Patel _Contractor_
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February 6, 2025

 

ssh://git@bitbucket.org/wx_rds/: [ssh-connection]: Failed (IOException) to execute: HTTP Proxy connection to /165.225.114.16:10897 failed with code 403: Forbidden

ssh://git@bitbucket.org/wx_rds/: [ssh-connection]: Failed (IOException) to execute: HTTP Proxy connection to /165.225.114.16:10897 failed with code 403: Forbidden

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Aron Gombas _Midori_
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February 6, 2025

403 suggest that it is an authentication error.

I suggest you (re-)configure the SSH connection again from scratch.

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 9, 2025

Hi @Megha Patel _Contractor_ 

The error you've shared implies there's an issue on the proxy-side, I'd suggest checking to make sure that port 22 is open, and our Bitbucket Cloud IP addresses have been whitelisted:

You can also enable verbose ssh logging, this will reveal more information about the error and allow you to perform troubleshooting:

ssh -Tvvv git@bitbucket.org

Cheers!

- Ben (Bitbucket Cloud Support)

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