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Can't clone repo from bitbucket using https


I've been trying to clone a new private repo I set up using the normal format below

git clone https://{username}{username}/my_repo.git

I keep getting the same error:

remote: Forbidden
fatal: unable to access 'https://{username}{username}/my_repo.git/': The requested URL returned error: 403

I set up a new account on bitbucket with a different email address for this repo. Would this cause any issues with GitBash when cloning the repo? Would I have to update my email in my gitbash settings to match the new one?

I thought that you'd be prompted for a username or password when doing this too, but I'm never prompted.

New to using bitbucket, so any help is much appreciated

1 answer

1 accepted

2 votes
Answer accepted
Ana_Retamal Atlassian Team Nov 13, 2018

Hi Mark, welcome to the Comunity :)

I don't have enough information as to know what are the specifics about that repo, but you might have come across this 403 while accessing https://{username}{username}/{repo slug}.git/info/refs.

Let us know if that's your case!

Kind regards,


Hi Ana,

It's not quite the same case I was having here but I've since resolved the issue by using ssh to clone the repo instead.


Kind regards



BillyP Community Leader Nov 15, 2018

Switching to SSH would have been my answer!  Glad to see you're a step ahead! :)

Like nguyenhung1007perfect likes this

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