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Can't change primary billing/tech contact

Deleted user February 1, 2021

Hello.

I need to change the primary billing/tech contact for account SEN-5148980. I can't do it myself. I receive this error when trying to make this change: "This user can't be made primary contact because their email domain doesn't match yours, or they are using a generic email domain. They are able to promote themselves if logged in."

Please help me resolving that.

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Bibek Behera
Bibek Behera
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February 1, 2021

@[deleted] ,

 

I would suggest to get in touch with atlassian support, they can help you with the change you are looking for.

 

-Bibek

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Nastassia Butuzava
Nastassia Butuzava November 23, 2021

@Bibek Behera  I have sent a request to Atlassian support but the are not responding. Could you please help me (CA-1592914)?
This is really important to me.
Thank you in advance

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Rabia Tahir
Rabia Tahir November 13, 2022

Hi, were you able to get this resolved? i also dont have the option to change the billing contact

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