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Can't add 3rd member to project?

George
I'm New Here
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April 5, 2023

It pops up an error message in the bottom-left saying "Issue adding new user" whenever I try to add a 3rd team member by their email address. Tried 2 different emails, made sure there aren't any spaces on the ends, and even tried switching wifi networks and devices, nothing's working.

1 answer

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2023

Hello @George ,

Welcome to Atlassian Community!

Could you please confirm if the users you are trying to invite already have a Bitbucket account? If they don't have a Bitbucket account yet, please ask them to create one on the following link using the same email you are trying to invite: 

Once they create the Bitbucket account you can try inviting them again and let us know how it goes.

In case you have any questions, feel free to ask!

Thank you, @George !
Patrik S

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