Bitbucket webhook to build jenkins Job 403

[Asif Khalil]

Jenkins is running on my http://localhost:8080

<blockquote id="error"> 129<p><b>Access Denied.</b></p> 130</blockquote> 131 132<p>Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.</p> 133 134<p>Your cache administrator is <a href="mailto:webmaster">webmaster</a>.</p> 135<br> 136</div> 137 138<hr> 139<div id="footer"> 140<p>Generated Fri, 22 Oct 2021 14:00:35 GMT by ip-10-101-38-42.net.atlassian.com (squid)</p> 141<!-- ERR_ACCESS_DENIED -->

Jinkins Webhook URL Configured :   http://localhost:8080/bitbucket-hook

Please how i fix 403 Access Denied error. 

[Theodora Boudale]

Hi Asif,

Localhost refers to the local computer where a program is running. Bitbucket Cloud cannot access your webhook if you are using localhost, this can only be accessed by the server where Jenkins is running in your local network. You will need to use the public IP address or domain name in the URL, instead of localhost.

In case your server is behind a firewall, you may also need to whitelist our IP addresses for webhook delivery. You can check the following documentation page for this, specifically the section "Valid IP addresses for webhook delivery":

• https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/

Kind regards,
Theodora

[Shyam_corecon]

Hi Team 

I am still getting the same error even after changing localhost to public IP 

<blockquote id="error"> <p><b>Access Denied.</b></p> </blockquote> <p>Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.</p> <p>Your cache administrator is <a href="mailto:webmaster">webmaster</a>.</p> <br>

[Theodora Boudale]

Hi @Shyam_corecon,

If your server is behind a firewall, you may need to whitelist the IPs used by Bitbucket Cloud for webhook delivery (see my previous answer). Some other configuration on your server or network may also prevent our requests from reaching your server, you'll need to reach out to your network admin about this.

Kind regards,
Theodora