Bitbucket pipelines paused even though there is no running pipeline

[Tony Kang]

I'm running a deployment pipeline on bitbucket with the following steps.

<url_removed>

It used to work fine until today. There are no concurrent pipelines running, but the pipeline pauses after saying that another pipeline is in progress. When I click on the pipeline that's blocking the current pipeline, it redirects me to the same pipeline. <url_removed>

I tried rerunning the entire pipeline / rerunning the paused step several times already as the post here https://support.atlassian.com/bitbucket-cloud/docs/deployment-concurrency-control/ suggests.

Is there a way I can manually empty the deployment queue so enable the pipeline to get going again? Or do I need to create another pipeline because this pipeline is dead due to a bug?

[jeafgilbert]

I'm also experiencing this issue. Already tried until Pipeline #21 because I repeatedly pressing Rerun, I thought it would run the same pipeline but it doesn't and creates new instead. If I click 'another pipeline' link, it's all pointing to the same pipeline #8.

This is the pipeline #8. I put wrong script in the commit, its status is already failed though.

This is my first experience using Pipeline, so I also tried to clean up the Pipeline by deleting the log, including deleting this #8 log. Turns out Pipelines cannot be deleted/cleared, now I can't share what the log is.

Sorry if me causing this issue 🙏 

[jeafgilbert]

It's resolved by Bitbucket development team, thank you! https://bitbucket.status.atlassian.com

[Theodora Boudale]

Hi Tony and welcome to the community.

I believe that you are affected by this incident:

• https://bitbucket.status.atlassian.com/incidents/v4fpg45fprx2

Our development team is working on a fix, you can subscribe for updates via the link on the status page I posted.

If you still experience issues after the incident is resolved, you can reach out to the support team via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Just a heads up, I removed the Pipelines URLs from your post to protect your privacy.

Kind regards,
Theodora