Bitbucket pipelines paused even though there is no running pipeline

Question

I'm running a deployment pipeline on bitbucket with the following steps. It used to work fine until today. There are no concurrent pipelines running, but the pipeline pauses after saying that another pipeline is in progress. When I click on the pipeline that's blocking the current pipeline, it redirects me to the same pipeline. I tried rerunning the entire pipeline / rerunning the paused step several times already as the post here https://support.atlassian.com/bitbucket-cloud/docs/deployment-concurrency-control/ suggests. Is there a way I can manually empty the deployment queue so enable the pipeline to get going again? Or do I need to create another pipeline because this pipeline is dead due to a bug?

jeafgilbert · Answer

It's resolved by Bitbucket development team, thank you! https://bitbucket.status.atlassian.com

jeafgilbert · Answer

I'm also experiencing this issue. Already tried until Pipeline #21 because I repeatedly pressing Rerun, I thought it would run the same pipeline but it doesn't and creates new instead. If I click 'another pipeline' link, it's all pointing to the same pipeline #8.

This is the pipeline #8. I put wrong script in the commit, its status is already failed though.

This is my first experience using Pipeline, so I also tried to clean up the Pipeline by deleting the log, including deleting this #8 log. Turns out Pipelines cannot be deleted/cleared, now I can't share what the log is.

Sorry if me causing this issue 🙏

Theodora Boudale · Answer

Hi Tony and welcome to the community.

I believe that you are affected by this incident:

* https://bitbucket.status.atlassian.com/incidents/v4fpg45fprx2

Our development team is working on a fix, you can subscribe for updates via the link on the status page I posted.

If you still experience issues after the incident is resolved, you can reach out to the support team via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Just a heads up, I removed the Pipelines URLs from your post to protect your privacy.

Kind regards,
Theodora