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Bitbucket pipeline error - failed to pull and unpack

Andrew Palmowski October 25, 2023

I'm getting the following when attempting to run any Bitbucket pipeline:

rpc error: code = Unknown desc = failed to pull and unpack image "": failed to resolve reference "": pulling from host failed with status code [manifests prod-stable]: 504 Gateway Time-out

Judging by old Atlassian Community posts, this is not the first (or second, or third...) time this container repository has gone down.

As of the time of writing, there's nothing on the Bitbucket status page. Can we expect a fix anytime soon?

1 answer

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Answer accepted
Andrew Hewitson October 25, 2023

Looks like this is an ongoing issue today.  Atlassian Bitbucket Status

Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 25, 2023

G'day @Andrew Palmowski and @Andrew Hewitson

I hope you are doing well. Thank you for reporting the issue to us! Our development team is already aware about the issue.

We had an issue impacting our pipeline service. The issue has been resolved by our team and we apologise for any inconvenience this has caused you. Please re-run your entire pipeline (not just the failed step) as it should be successful now and let us know if you have any issues re-running the pipelines.

Do let us know in case of any further questions!


- Ben (Bitbucket Cloud Support)

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