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Bitbucket error: Cant add more users

bitbucket error:

>> the owner of this repository is already at their plan limit and will need to upgrade before adding more user


But we have a standard plan and pay as you use model. Not sure where the plan limit is coming from? 

1 answer

0 votes
Syahrul Atlassian Team Jan 09, 2022

Hi @Srini 


This error indicates that the workspace you were invited to is not on the Standard plan hence you are receiving the error message.

To verify this, check the Workspace name that you were invited to and compare it with the one you upgrade to the Standard plan. If it's not the same then you were invited to another Workspace that is not on the Standard plan.

Currently, Bitbucket charges based on a Workspace. If you have two different workspaces (Workspaces A and WorkspaceB) and you upgrade Workspace A, it does not mean that you are upgrading both Workspaces. It only upgrades Workspace A and Workspace B will still be on the free plan.

I hope this helps!


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