Bitbucket down

[Ramesh Kagitha]

Issue 3 : Noticing captcha related error  following from logs 

 2021-12-22 10:31:37,636 ERROR [https-jsse-nio-8443-exec-20] @1Z139HYx631x103058x6 171ew06 10.1.32.13,10.115.112.24 "GET /captcha HTTP/1.1" c.a.s.i.w.HandlerExceptionResolverI
mpl Error creating bean with name 'imageCaptchaServicePrototype' defined in class path resource [stash-context.xml]: Cannot create inner bean 'com.atlassian.stash.internal.we
b.util.captcha.StashCaptchaEngine#6f8ac9fe' of type [com.atlassian.stash.internal.web.util.captcha.StashCaptchaEngine] while setting constructor argument; nested exception is
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.stash.internal.web.util.captcha.StashCaptchaEngine#6f8ac9fe' defined in
class path resource [stash-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.a
tlassian.stash.internal.web.util.captcha.StashCaptchaEngine]: Constructor threw exception; nested exception is java.lang.InternalError: java.lang.reflect.InvocationTargetExce
ption
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imageCaptchaServicePrototype' defined in class path resource [stash-context.xml]: Cann
ot create inner bean 'com.atlassian.stash.internal.web.util.captcha.StashCaptchaEngine#6f8ac9fe' of type [com.atlassian.stash.internal.web.util.captcha.StashCaptchaEngine] wh
ile setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.stash.internal.web
.util.captcha.StashCaptchaEngine#6f8ac9fe' defined in class path resource [stash-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.Bea
nInstantiationException: Failed to instantiate [com.atlassian.stash.internal.web.util.captcha.StashCaptchaEngine]: Constructor threw exception; nested exception is java.lang.
InternalError: java.lang.reflect.InvocationTargetException
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:389)
at com.atlassian.stash.internal.web.users.CaptchaController.viewCaptcha(CaptchaController.java:31)
at jdk.internal.reflect.GeneratedMethodAccessor2077.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)

Java version : in server 

[atlbitbucket@mo1npdvlnxbbkt01 log]$ java -version
java version "11.0.12" 2021-07-20 LTS
Java(TM) SE Runtime Environment 18.9 (build 11.0.12+8-LTS-237)
Java HotSpot(TM) 64-Bit Server VM 18.9 (build 11.0.12+8-LTS-237, mixed mode)
[atlbitbucket@mo1npdvlnxbbkt01 log]$

Please check as soon . Its effecting Production server .

[Kurt Klinner]

@Ramesh Kagitha 

Based on the exception i think you should check 

https://confluence.atlassian.com/bitbucketserverkb/captcha-image-doesn-t-render-779171210.html

Hope that helps

Kurt

[Ramesh Kagitha]

Yes the sloution helped