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Bitbucket does not load in macOS Brave or Edge browsers

Normal mode: (Non-incognito mode)

  • On Brave browser Bitbucket does not load even after disabling all the shields (attached screenshot. This happens since 4 weeks at least)
  • Edge browser does not load several pages in the repository - Settings, Pipelines, Users and Permissions and Branch Permissions. (attached screenshot)

Incognito mode:

  • brave does not load any page. Same as first screenshot
  • Edge loads all the pages except PipelinesScreen Shot 2020-10-08 at 6.36.02 PM.pngScreen Shot 2020-10-08 at 6.41.10 PM.png

2 answers

1 vote
Daniel Eads Atlassian Team Oct 19, 2020

Hi Chandra,

I've tracked down this issue with Brave's Shield for Atlassian sites (Jira Cloud, Confluence Cloud, Bitbucket). A fix is in the works on the Brave side, but in the meantime you can get it patched up pretty quickly:

  1. Visit id.atlassian.com (you do not necessarily need to log in)
  2. Click the Brave icon/Shield settings icon and change the cookies from the default "Cross-site cookies blocked" to "All cookies allowed"
    image.png
  3. Log in

Cheers,
Daniel | Atlassian Support

0 votes
Tyler T Atlassian Team Oct 12, 2020

What error are you seeing in Edge? And is this Edge on macOS? If so, I've been unable to reproduce the errors you are experiencing in Edge on macOS.

Brave is not an officially supported browser but I will look at the error you have shared in the screenshot.

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