Bitbucket cloud is very slow

Rajrup Das
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October 9, 2024

Bitbucket cloud is very slow, vendor.js taking 55 seconds + on 1 Gbps network to load.

this is slowing down everything.

I had to wait 2 minutes + to create  a repository.

AWS global accelerator is not working well with bitbucket.

Please see the below image on network tab.

 

Please release a fix if possible As Soon As Possible

 

bbcpoblem.png

1 answer

1 vote
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2024

Hi Rajrup,

There hasn't been any outage in Bitbucket Cloud causing degraded website performance. Problems can exist anywhere between multiple points. So, it is difficult for Bitbucket Cloud Support to troubleshoot your specific network connection issues.

I suggest first isolating the source:

Do you have another computer on that network? If so, does the issue occur on this computer as well?

Can you connect your computer to a different network (e.g. mobile hotspot)? Does the issue persist?

We have the following guide for troubleshooting network issues; it includes additional things to check:

Kind regards,
Theodora

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