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Bitbucket Workspace ID Not Available

Mark Hender August 30, 2021



We are moving to Bitbucket but somehow a few years ago someone from the company had already claimed the workspace_id as our company name on their account.


Now luckily, I've resolved this by reactivating that company email address and changing the workspace_id to something else but when going back to create the actual workspace for the company I still get "This workspace ID is not available."


Is there a cooldown timeframe to get this workspace_id or is there something else I need to do as well?

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Mark Hender August 30, 2021

Found the problem by finding another issue

If you log in to account A, then go to your avatar (bottom left corner) > Personal settings, you'll find the option to change the username of account A. When you do, 'my-id' should become available again.


I logged back into the other account and did find their username was also our company name. Changing this to something else then fixed my problem

Damir Vamoser May 9, 2023

You sir, are a lifesaver. I've been twisting my head around this for a while until I stumbled upon this page.

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