Bitbucket Server doesn't start after upgrade to 5.3

The installation appeared to go smoothly with no errors reported. However, after starting, Bitbucket is listed as running in the Services application, but the atlassian-bitbucket.log and just quits.

Has a log entry 

2017-08-17 11:08:58,875 INFO [I/O dispatcher 1] c.a.b.s.s.t.DefaultElasticsearchConnectionTester Connected to Elasticsearch version 2.3.1

but the next entry is

2017-08-17 11:08:59,219 INFO [Caesium-1-3] c.a.b.s.j.c.i.HealthCheckRunner Health checks will run again after PT5M

and is just repeating these but the minute check just conitnues to double. So it goes to PT10M, then PT20M

Thanks for any input.

1 answer

0 vote
Dave Chevell Atlassian Team Aug 23, 2017

Hey Todd,

 

The logs suggest Bitbucket is running. Did you upgrade from Bitbucket 4.x? If so, you need to migrate your server.xml customisations to bitbucket.properties. If you're running Bitbucket behind a reverse proxy or on a port other than the default, failing to migrate these settings might explain why you don't appear to be able to connect to Bitbucket. For more information on that, check out this article: https://confluence.atlassian.com/bitbucketserver/migrate-server-xml-customizations-to-bitbucket-properties-897811761.html

 

Cheers,

Dave Chevell  

So, you are right, it was running. But the server was consumed doing something else. I put in a ticket with support and gathered some logs and they asked me to get threads. But an hour or so later the server had finished whatever and it was reachable through the web. Don't know what caused it and haven't seen any sluggishness since.

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