Bitbucket SSLHandshakeException on connection to Jenkins server

Using Bitbucket 5.4.0.  I'm trying to configure a webhook to a Jenkins server that is running SSL on port 443.  The webhook fails with this error: General SSLEngine problem

After turning on debug level logging I can clearly see it's because the certificate is not trusted.  I have already imported the Jenkins server's cert into the Bitbucket keystore and trusted it.  I have also installed and trusted the intermediate and root CA certificates.  I even went so far as to test the java keystore to verify all the certs were properly installed (in the proper order) in the Bitbucket keystore.  I tested using the SSLPoke utility.  Everything passes.  This should work.


The file references the location of the java keystore.  The password to the keystore is correct.  I'm at a loss as to why Bitbucket does not trust the cert.  Bitbucket is either not using the keystore as configured or there really is a problem with the keystore.  Is there some other utility I can use to verify the keystore?  Is there a way to verify Bitbucket is using the configured keystore?

1 answer

0 votes

Hi Andy,


Thanks for reaching out! Though I don't have your debug logs to be sure, this may be an issue with the password setting.

If you're sure the keystore path is correct, please ensure both the key-password and the key-store-password are set. These are required to be the same value in order to access the key.

In addition, be sure the key-alias and key-store-type are correct as well.




Hi friends,

   I'm also facing same problem like " General SSLEngine problem" in webhook bitbucket.

Webhooks   Bitbucket.png

I don't know how to import certificate ? and how to do ssl related config. 

Any one suggest how to do for certificate configuration for step by step process

Please suggest me.



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