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Bitbucket Runners - Self hosted - 403 errors

Jack Warnes August 1, 2022

We have suddenly started receiving these errors on our self-hosted runners:

 

Response Summary: HttpResponseSummary{httpStatusCode=403, httpStatusMessage=Forbidden, bodyAsString={"error":{"message":"Forbidden","detail":"Could not find runner associated with oauth client.","data":{"key":"rest-service.rest-service.forbidden","arguments":{}}}}}

 

The error is very random, happens on different projects. There have been no changes to our pipeline.yml files or permissions in our BB instance.

 

I've upgraded all of our runners to the latest version but still seeing the issue.

 

Any ideas?

3 answers

1 accepted

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Answer accepted
Jack Warnes August 2, 2022

I understand this is now fixed on the Bitbucket side.

0 votes
Р000-Владимир
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August 1, 2022

I've just killed all previsious images and containers, run with 

Runner version:
current: 1.342
latest: 1.342

and it's alive  

Grigory Kazachenkov August 1, 2022

Great! Did the same. Works! Thank you! Looks like they have just updated worker images

Jack Warnes August 1, 2022

I did try this earlier without much success...

Р000-Владимир
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August 2, 2022

What versions do you have ?

Jack Warnes August 2, 2022

same, 1.342. It's working now after BB fixed it on their side.

0 votes
Grigory Kazachenkov August 1, 2022

Hello! Can just approve. We have 2 runners on our kubernetes platform and both of them receive such errors

Jack Warnes August 1, 2022

When did you start receiving the 403s?

Grigory Kazachenkov August 1, 2022

I noticed that about an hour ago. But there were no builds before

Jack Warnes August 1, 2022

Same - 3pm UTC.

Grigory Kazachenkov August 1, 2022

And our runners are updated to the latest version

Grigory Kazachenkov August 1, 2022

Now my builds are stuck in Queued state. No error but also they are not assigned to runner. Looks like there is some global problem in bb pipelines.

Jack Warnes August 1, 2022

I've tried to raise a separate ticket with BB

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Jack Warnes August 1, 2022

Received a response, they're aware of the issue and are looking to fix.

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Craig.Dawson
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August 1, 2022

We are also seeing this issue.

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Jonathan Gafner August 1, 2022

We are also seeing this issue.

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