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Bitbucket - Jira Issues (new) isn't prompting me to connect to a Jira project

Hi,

The Jira Issues (new) tab in Bitbucket never prompted me to connect a Jira project so the feture isn't working for me. Anyone have any tips on getting Bitbucket connected to a new-gen Jira project? See screenshot below. 

When I click on "Learn More", the instructions state that on first going to the tab I should be prompted to connect a Jira project. However, this never happens for me. (https://confluence.atlassian.com/bitbucket/use-jira-projects-in-bitbucket-979410724.html)

Thanks, 

Matt 

Screen Shot 2020-06-13 at 1.45.59 AM.png

 

1 answer

0 votes

Hi Matt,

Welcome to the community!

In order for this to work, first, there must be an integration between the Bitbucket workspace that the repo belongs to, and a JIRA Cloud instance. I can see in our system that the workspace owning the repo in your screenshot is already integrated with a JIRA instance, so this step seems to be completed.

The second step that is needed is to reference a JIRA issue key either in the message of a commit you push to this repo, or in a pull request of this repo. Then issues of the JIRA project where this issue belongs to will show up in the "JIRA issues" page.

Can you give this a try and let me know if it works?

Kind regards,
Theodora

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