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BitBucket Webhook request giving error "Request cannot be executed; I/O reactor status: STOPPED"


I crated webhook on the Bitbucket server, webhook post request is triggered on respoistory push and commit but its giving the error, below is the error for "TestConnection":

Request details

Event type:

Test connection event

URL endpoint:



X-Request-Id: d49c207f-4be6-41fb-aa17-56683b930144
X-Event-Key: diagnostics:ping


No body

Response details

There was an error processing your webhook

Request cannot be executed; I/O reactor status: STOPPED

 I am not able to find the root cause. Please help on this.





1 answer

0 votes

Hi Rama,

Below error is in Response

Request cannot be executed; I/O reactor status: STOPPED

So the error is happening in the receiver end. You need to investigate what's happening in http://<ConfigGITServer>:8888/monitor. This doesn't look like Bitbucket server issue. 

You may need to check why I/O reactor is getting stopped at the receiver end and the receiver could consume the payload.

You can also use or alternate tools, to see whether Bitbucket really sending a payload. That also help you see to what exactly the content of payload.

Hope this helps


Prasanth - Atlassian

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