BitBucket Can't log in (DataCenter). New Install v 9.3.1

[Andrew Wint]

Just installed Bitbucket v9.3.1

created bitbucket.properties file these in the file:

setup.baseurl=http://hostname:7990/bitbucket

setup.license=<lots of letters, numbers of various type>

setup.sysadmin.username=admin

setup.sysadmin.password=passwordforadmin

setup.sysadmin.emailAddress=admin@domain.com

server.context-path=/bitbucket

jdbc.driver=org.postgresql.Driver

jdbc.url=jdbc:postgresql://localhost:5432/bitbucket

jdbc.user=bitbucketuser

jdbc.password=bitbucketuserpassword

Every time i enter the admin user credentials in the log in screen, i get a page refresh and username/password is blank.

If I re-enter with a wrong password, it returns saying it is a wrong password and the information stays in the boxes.

When I modify the _start-webapp.sh script with the password recovery settings and use that username and password it does the same. It refreshes the screen where i entered the username and password but will not allow me to log in.

JVM_SUPPORT_RECOMMENDED_ARGS=-Datlassian.recovery.password=temppassword

I stopped and started the bitbucket application and used the username provided from the log in page under the yellow triange icon along withe password I created in the _start-webapp.sh script.

When I use the username/password from the sql database user, it says not permitted to use this resource

[Brant Schroeder]

@Andrew Wint I am assuming that you followed everything here and included special characters in the temporary password. If you followed the steps is will change the password. https://confluence.atlassian.com/bitbucketserver091/lockout-recovery-process-1443039366.html 

If you change it know the password and are not getting an error but getting the page refresh again it seems like it is something with your setup.  I would suggest checking your environment and making sure that it is not an issue with a proxy, etc.