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Backup Email for Atlassian Accounts?

Charisma Riley September 20, 2018

Is there a way to set a backup email on Atlassian accounts like Bitbucket and Confluence/Jira Development accounts so that if you don't have access to that email anymore, you can still access your accounts? Also, is there a single Atlassian sign on area to be able to access all of these accounts?

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 21, 2018

 

Hi Charisma!

Currently, it's not possible to set up a backup email address, if you're planning on deleting one of your email addresses or will lose access for some reason, you'll need to change your email address beforehand. 

In response to your second question, we implemented Atlassian accounts a while ago. With an Atlassian account you'll have a single set of credentials (email address + password) that you can use across all Atlassian products. Users were prompted to create one when it first came up, so you should already have one, you can access it at https://id.atlassian.com.

Let us know if you have any questions!

Best regards,

Ana

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