Auto renewal issue, now it not showing .

itservicedesk April 16, 2023

15th renewal was there , now it showing because autodebit not happen ,it urgent basis kindly do the need full.

 

 

Regards

Murali M

<phone number removed>.

 

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 18, 2023

Hi @itservicedesk,

Your question was raised in the Bitbucket forum, however, I do not see a Bitbucket license associated with your email. Does this issue concern a different product?

In any case, if there was a problem with a payment and you need assistance, please reach out to our Customer Advocate team via https://support.atlassian.com/contact/#/

In "What can we help you with?" select "Billing, payments, and pricing". Then, in "Select a topic", select "Problems with a payment or credit card".

We cannot resolve any billing issues in community, you need to reach out to our Customer Advocate team.

Just a heads up, I removed the number at the end of your post (I assumed it was a phone number) to protect your privacy.

If you have any questions, please feel free to let me know.

Kind regards,
Theodora

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