Authentication fails when trying to clone a bitbucket repo

Evan
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May 2, 2023

I have access to the repo on bitbucket with my bitbucket account. I am able to login to my account without any issue on the frontend.

When I try to clone the repo, either through HTTPS or SSH, when prompted for my password the authentication fails every time.

I am not sure if this is an error or am I missing something? I have worked with bitbucket in the past and this is the first time this is coming up.

Thanks,

2 answers

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2023

Hi @Evan and welcome to the community!

We have deprecated the use of account passwords for Git over HTTPS and API:

Your account's password can be used only for logging in to https://bitbucket.org/ from browser. If you want to clone, pull, or push to a repo with HTTPS, you can generate an app password for your account and use that instead of a password (in combination with your username):

SSH doesn't require password authentication, authentication is done with the SSH keys you set up for Bitbucket Cloud:

If you defined a passphrase for the SSH key pair you use for Bitbucket Cloud, then you will get asked for the SSH key pair's passphrase. You could also generate an SSH key pair without a passphrase and use that instead.

If you have any questions, please feel free to reach out.

Kind regards,
Theodora

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Anna Maria Peter
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May 2, 2023

Have you recently changed your Altlassian password

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