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Atlassian Bitbucket Search service is failing to start- version 7.21.4 windows server 2016

Hi, Bitbucket search function is not available for all users , getting error "search is currently unavailable" due to service failing to start, i have encountered this issue this morning, and seeing for the first time.

all the users are currently experiencing this.

to reproduce go to projects and search

no recent changes

have tried to flow the below procedures with no luck

Stop Bitbucket Server
Create a backup of <Bitbucket-home>/shared/search/data/nodes directory
Delete the contents of <Bitbucket-home>/shared/search/data/nodes directory
Start Bitbucket Server

reaching out to see if anyone else had this issue and possible fixes for this


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