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Assistance Required for Signing into a Bitbucket Account with Inaccessible Email

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mk-riken
mk-riken
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Nov 03, 2023

I am in need of some advice regarding an issue I'm facing with one of my multiple Bitbucket accounts. I am currently unable to sign in to this particular account because the registered email address associated with it is no longer active, and I am unable to receive any emails at that address. Consequently, I am locked out and cannot log in.

Could anyone provide guidance or a method for regaining access to my Bitbucket account under these circumstances?

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 06, 2023

G'day, @mk-riken 

Welcome to the community!

In this case, there is no other workaround available. You'll have to regain access to the email to request a password reset or remember your previous password to log in to the account. If you can log in, then follow our guide below to change the email address:

Change Atlassian account email address

Regards,
Syahrul

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