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As Admin, change the email address of another user

pfortis
pfortis February 19, 2025

A user was forced to change his email address. Now he cannot log in to Bitbucket in order to update the address because the 2FA is tighted with the old email address.

As an administrator of the workspace, can I change his email address?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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February 19, 2025

Hi @pfortis ,

an org admin could do that not a bitbucket admin. Please take a look to the following article https://community.atlassian.com/t5/Articles/How-To-Atlassian-Access-Change-the-email-address-of-a-user/ba-p/1944400

Fabio

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