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Any solution for Credit Card Payment issue in India as per RBI?

Dinesh Gajjar
Dinesh Gajjar
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January 7, 2025

We are facing issues for our Credit card payment on Atlassian account as it does not work due to some of RBI rules and We had tried more than 8 different banks, different Credit cards.

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2025

Hi Dinesh and welcome to the community!

I see that you created a support ticket with our billing and licensing team and they provided you with a link to make a payment.

We recommend reaching out to the bank that provided you the credit card you have added to Bitbucket and asking them to authorize the recurring payment transactions from Atlassian, so that you don't run into the same issue again.

Kind regards,
Theodora

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Bitbucket
Bitbucket
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CLOUD
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Product Admin Site Admin
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