An error occurred whilst uploading data to media.

[Ramniwas Chhimpa]

[2023-10-19 18:10:06,670] Updating runner state to "ONLINE".
[2023-10-19 18:10:28,647] An error occurred whilst uploading data to media.
com.atlassian.pipelines.media.client.exception.MediaRequestTimeoutException: Response Summary: HttpResponseSummary{httpStatusCode=408, httpStatusMessage=Request Timeout, bodyAsString=}
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
Suppressed: reactor.core.publisher.FluxOnAssembly$OnAssemblyException:
Error has been observed at the following site(s):
*__checkpoint ⇢ 408 from PUT https://api.media.atlassian.com/upload

[Theodora Boudale]

Hi Ramniwas,

You posted here a part of your runner's log. Does the error mentioned in the log occur when a build is running? If so, could you perhaps post the log for the whole build or step (after sanitizing any private/sensitive data)?

We have a 10-minute timeout limit for artifact uploads, so if the step is failing during artifact upload, and the upload takes more than 10 minutes, this is the most likely reason for the error. However, I would need to see the logs for the whole step to verify.

Kind regards,
Theodora