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All my git repositories missing from Bitbucket


I seem to have lost ALL of my repositories. When I signed in to Atlassian and Bitbucket, it is as if the account is completely void and the history mentions browser activity from september.

I backed up work onto my account actively using sourcetree until 30th of November. Since yesterday (incidentally also AWS-down day) I can't find ANY of them. 

They are not mercurial repositories, just plain old git repo's. Especially the larger ones would be of interest to me if they can be retrieved at all. 

Please if someone could take a look at what is going on, would be great!


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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 08, 2021

It's likely that you're either not authenticated or you're authenticated as someone else who doesn't have access to these repositories. I would double check on these things.

I had some issues with differeny logins on my atlassian account not connecting to bb. This was resolved in the summer with help from support. Could it be something similar? I am loging with email/pw but other than Google not sure I have many other options..

Seems you were right! There was still a login I didn't try, and it seems I have 2 bb accounts, the empty one linked auto from my Atlassian account and confusing me :/ but i have my repos!! Thanks!

Verify your workspace

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Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 08, 2021

Hi @Ignace Saenen ,


in this case, I would suggest to raise an issue with the Atlassian Support.

You can reach them here:

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