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All my git repositories missing from Bitbucket

Ignace Saenen December 8, 2021


I seem to have lost ALL of my repositories. When I signed in to Atlassian and Bitbucket, it is as if the account is completely void and the history mentions browser activity from september.

I backed up work onto my account actively using sourcetree until 30th of November. Since yesterday (incidentally also AWS-down day) I can't find ANY of them. 

They are not mercurial repositories, just plain old git repo's. Especially the larger ones would be of interest to me if they can be retrieved at all. 

Please if someone could take a look at what is going on, would be great!


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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2021

It's likely that you're either not authenticated or you're authenticated as someone else who doesn't have access to these repositories. I would double check on these things.

Ignace Saenen December 9, 2021

I had some issues with differeny logins on my atlassian account not connecting to bb. This was resolved in the summer with help from support. Could it be something similar? I am loging with email/pw but other than Google not sure I have many other options..

Ignace Saenen December 9, 2021

Seems you were right! There was still a login I didn't try, and it seems I have 2 bb accounts, the empty one linked auto from my Atlassian account and confusing me :/ but i have my repos!! Thanks!

I'm New Here
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January 14, 2024

@Ignace Saenenyou actually helped me find my repos lol. I just typed in and i was able to see all of my repos. when i log in using an email, i only have access to 1 repo and can't see others.

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I'm New Here
I'm New Here
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May 23, 2023

Verify your workspace

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Bastian Stehmann
Community Leader
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December 8, 2021

Hi @Ignace Saenen ,


in this case, I would suggest to raise an issue with the Atlassian Support.

You can reach them here:

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