After successfully running the installer to upgrade from 5.0.1 to 7.17.0 we see the following message after starting up Bitbucket:
The following problem occurred, which prevents Atlassian Bitbucket from starting:
I'm afraid that really does mean what it says - the connection you have configured for the database points to a database that it can't get into.
Check the bitbucket config file (bitbucket.properties under <bitbucket home>/shared) contains the right host, user, password and so-on, and that the connection settings can be used to connect something else to it (like a command line tool)
I was able to figure out the database connection issue.
The problem is in version 5.0.1 the jdbc driver was to be put in the <install directory>/lib.
In version 7.17.0 the jdbc driver needed to go into the <bitbucket home>/lib.
Once I copied the jdbc driver to the correct directory, The problem was solved.
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