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Account recovery, unknown email/password

AyahuascaCeremony June 4, 2018

I seem to have created a user account in the past because I recognise the single repository that is there - https://bitbucket.org/JustRodders/

But I can't figure out what email I used when setting it up.

This username is my business name, but I also have a personal username which I can log into https://bitbucket.org/AyahuascaCeremony/

I'd like to get access to the JustRodders one for some professional work I'm doing.

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2018

Hi Richard, welcome to the Atlassian Community!

I'm afraid if you don't remember which email address you used to connect to that Bitbucket account, we won't be able to help you regain access, as we won't be able to prove you are the owner. 

If you'd like to keep your work separated from your personal account, you can create a new one at https://bitbucket.org/account/signup/. After that you'll be able to re-upload the repo you had in the previous one.

Let us know if you have any questions!

Best regards,

Ana

AyahuascaCeremony June 4, 2018

Thanks Ana

The problem is that I want to use the username "JustRodders". I guess I'll just have to think of something else.

Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2018

Hi @AyahuascaCeremony, I'm afraid that won't be possible as the username is already taken, you'll need to use a different one.

If you have any other questions, let us know!

Cheers,

Ana

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