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Account has exceeded its user limit and this repository is restricted to read-only access.

We already have the Standard account plan and total no of user is 7. 

We are not being able to push any code from the terminal. We are getting error stating:


Your push failed because the account 'Parentcraft_Admin' has exceeded its

user limit and this repository is restricted to read-only access.

To restore write access, ask an account administrator to upgrade their plan.

2 answers

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 10, 2023

Hello @aray729 ,

I checked for your workspace and it's indeed currently in the Standard plan. I see no blockers in your workspace or repositories that would prevent you from pushing. It might have been just a synchronization delay if you had recently upgraded your plan.

In case you are still facing the issue, please let us know so we can raise an internal support ticket for you.

Thank you, @aray729 !

Patrik S

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 09, 2023

Hi @aray729 

This can happen if you are over your user limit - how many users is your maximum on Bitbucket? Or are you paying per user, per month?

If you're unsure from your billing page, I'd recommend contacting Atlassian Support who can investigate further -


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