Account Recovery (all repos missing under original username)

[Christopher Beley]

I have some old repos under the username of 'cbeley' that I am unable to now access. I have logged in via the same email I had before, but it seems that my username is now different (when looking under Bitbucket profile settings) and none of my old repos show up.

Is there any way to recover them? All I care about is getting a backup of the repositories I had.

When I log in, there are no workspaces on my account. If it helps, my account was originally created in 2013 under the same email I am logged in as today.

[Brant Schroeder]

@Christopher Beley Welcome to the Atlassian community

I have escalated to Atlassian as the account may be dormant.  If you are positive that the email you are using was the one associated with the account they should be able to help you out.  

[Christopher Beley]

Thanks! It definitely is. I have the email address confirm email from 2013 still.