Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Access from Russia

Bogdan Khomutovskii
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 31, 2023

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch --no-tags origin
fatal: unable to access '*****': Recv failure: Connection was reset

tracert bitbucket.org [18.234.32.155]

1 <1 мс <1 мс <1 мс router [192.168.88.1]
2 2 ms <1 мс <1 мс ppp-gw.tis-dialog.ru [83.219.128.0]
3 1 ms <1 мс <1 мс 10.192.168.12
4 1 ms 1 ms <1 мс 10.192.168.135
5 13 ms 13 ms 12 ms ae4-214.rt.lim.waw.pl.retn.net [87.245.249.66]
6 118 ms 117 ms 117 ms ae1-7.rt.tlx.nyc.us.retn.net [87.245.234.6]
7 * * * The waiting interval for the request has been exceeded.
8 * * * The waiting interval for the request has been exceeded.
9 * * * The waiting interval for the request has been exceeded.
10 * * * The waiting interval for the request has been exceeded.
11 * * * The waiting interval for the request has been exceeded.
12 * * * The waiting interval for the request has been exceeded.
13 * * * The waiting interval for the request has been exceeded.
14 * * * The waiting interval for the request has been exceeded.
15 * * * The waiting interval for the request has been exceeded.
16 * * * The waiting interval for the request has been exceeded.
17 * * * The waiting interval for the request has been exceeded.
18 * * * The waiting interval for the request has been exceeded.
19 * * * The waiting interval for the request has been exceeded.
20 * * * The waiting interval for the request has been exceeded.
21 * * * The waiting interval for the request has been exceeded.
22 * * * The waiting interval for the request has been exceeded.
23 * * * The waiting interval for the request has been exceeded.
24 * * * The waiting interval for the request has been exceeded.
25 * * * The waiting interval for the request has been exceeded.
26 * * * The waiting interval for the request has been exceeded.
27 * * * The waiting interval for the request has been exceeded.
28 * * * The waiting interval for the request has been exceeded.
29 * * * The waiting interval for the request has been exceeded.
30 * * * The waiting interval for the request has been exceeded.

 

4 answers

1 accepted

7 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 1, 2023

Welcome to the Atlassian Community!

My guess would be that you are being blocked by the sanction rules that most of the world has imposed on Russia because of its illegal invasion of Ukraine.  See https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine for Atlassian's explanation of why they're doing it.

4 votes
David at David Simpson Apps
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 4, 2023

Hosting on AWS, like Atlassian do, it’s straightforward to block access by country. 

Here’s how we blocked access for our Marketplace apps:

IMG_4841.jpeg

I recommend you restore your repositories from backups and host them in a local service from your country. 

dmyudin June 5, 2023

Hi. Thanks for your answer, but now it seems like everything works well. I hope it was temporary problem. But even if it wasn't, i'd rather use vnp than quit from bitbucket.

0 votes
dmyudin June 1, 2023

I am experiencing the same problem last few days too. I get this error:

2023-06-01 19:15:19.673 [info] fatal: unable to access 'https://bitbucket.org/my-workspace-name/my-repo-name.git/': Recv failure: Connection was reset
If atlassian blocks access from russian ip's it would be nice if they say to us users directly: "please move you repos to other provider". But they do not.
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 1, 2023

Please see https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine and check your network connection for blocks.

Like # people like this
dmyudin June 1, 2023

The post you point at is quite old. Connection problems began a few days ago. It seems like you are not the technical guy from atlassian team who knows a definite answer. So please stop spreading your quesses. Thanks.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 1, 2023

The intent in the blog post still represents Atlassian's stance, it doesn't matter that it is old.

Have you checked your basic connectivity to the site?  We can't tell you anything about the problem if you won't tell us where it is.

Have you tried a simple "trace route"?

Like # people like this
dmyudin June 1, 2023

Of course i did. Trace route is much the same as the topic starter's.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 2, 2023

The original post contains a trace route that is consistent with the sanctions explained in the blog post.  So yes, you're being deliberately blocked because of the sanctions against Russia.

Like # people like this
0 votes
Bogdan Khomutovskii
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2023

Your assumption is wrong. Other products of the company such as trello and others work fine. Is your assumption based on dislike of Russians ? If you don't have official information, I advise you not to spread false rumors.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 1, 2023

It was just a guess.  Access to other systems is irrelevant, Atlassian block access to different systems differently.

I'm not spreading "false rumours".  It is a fact that Russia has invaded Ukraine illegally, and it is a fact that many organisations are blocking access to their systems from Russia.

Like # people like this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events