Academic license for teams not working

I have filled out this form https://www.atlassian.com/software/views/bitbucket-academic-license.jsp 2 times now and I am still unable to upgrade our team(sepws14) to an academic license.

When I am on manage team and click on change plan and then choose the academic plan, the plan doesn't change.

(I have followed the instructions here https://answers.atlassian.com/questions/252002)

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I just got a answer from Atlassian support and our team now has a academic plan!

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