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receiving no confirmation email / sign up link

R F
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 2, 2019

Hi, I'm not receiving any confirmation emails. Created my account two days ago and requested a new email several times.

Additionally I can't contact the support since you need to sign in for that.

 

(This account I'm writing from is not the newly created account - obviously)

1 comment

Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 2, 2019

Hello @R F,

Thanks for reaching out.

Have you ever used the email in question with Atlassian ID before and then removed your account by any chance? This might be something to do with the "right to be forgotten" then. I need the email to check that but I'd suggest not to post it here since all posts in Community are public. Please create a support ticket with the account you're writing from now and specify the email in question, we'll look from there.

Cheers,
Daniil

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