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Unable to login using Active Directory after upgrading to Bitbucket 6.9

S.Toyo
S.Toyo January 11, 2020

Someone please help! Cannot figure this out.

 

2020-01-11_0-10-24.png

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S_ Toyo
S_ Toyo
Contributor
January 12, 2020

Hello, any guidance as to how I can achieve this or where to start debugging? Would there be any reason why the upgrade is causing the service to no longer talk to our active directory?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 12, 2020

Your Bitbucket service cannot reach your Active Directory server.  You will need to fix that first.

The error message you've given us does not tell us why the AD server is not reachable, you'll need to do network debugging to find that out.

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