Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to Retriver Recovery codes

HI, 

My bit bucket user id is sameelas_kloudgin. I have changed the mobile so unable to access Twostep verification.

and I try to get the recovery codes using ssh git@bitbucket.org recovery_codes common, but getting the permission denied Exception.

Below is the Request

ssh git@bitbucket.org recovery_codes

 

C:\Users\sameela>ssh git@bitbucket.org recovery_codes
git@bitbucket.org: Permission denied (publickey).

 

Could you help in resolving the bit bucket issue.

 

1 comment

Hello @sameelas_kloudgin ,

You need to use the SSH key that you registered with Bitbucket when requesting recovery codes. The one you use now is not registered, this is why you get Permission denied (publickey) error back.

If you still can't get the recovery codes, you'd need to raise a support request, our Support team will assist you further.

Hope this helps.

Cheers,
Daniil

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Bitbucket

Powering DevOps with Bitbucket Server & Data Center

Hi everyone, The Cloud team recently announced 12 new DevOps features that help developers ship better code, faster   ! While we’re all excited about the new improvements to Bitbucket ...

2,575 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you