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Old Server do not start

Vlad Valea
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May 10, 2023

Hello everyone , 

We used to have a Bitbucket Server installed on our local server and from 2020 we moved to cloud.

The server was install on a VM ESXI/Ubuntu and today i needed to start it again to check something on a repository but the server does not start anymore.

I checked logs and did not find anything suspicious.

running journalctl - u atlbitbucket got me this : 

root@bitbucket: /opt/atlassian/bitbucket/5.7.0/bin
[ + ] whoopste [ - ] x11-common
root@bitbucket:/opt/atlassian/bitbucket/5.7.0/bin# journalctl -u atlbitbucket
- Logs begin at Wed 2023-05-10 15:19:38 EEST, end at Wed 2823-66-16 15:29:21 EEST. --
May 16 15:19:39 bitbucket systemd[1]: Starting LSB: Start Bitbucket daemon at boot time...
May 16 15:19:39 bitbucket atlbitbucket[1093]: Starting Atlassian Bitbucket as dedicated user atlbitbucket
May le 15:19:47 bitbucket atlbitbucket[1093]: runuser: warning: cannot change directory to /home/atlbitbucket: Not a directory
May le 15:19:47 bitbucket atlbitbucket[1093]: Starting bundled Elasticsearch
May 16 15:19:47 bitbucket atlbitbucket[1093]: Hint: Run start-bitbucket.sh --no-search to skip starting Elasticsearch
May 16 15:19:47 bitbucket atlbitbucket[1093]: Bundled Elasticsearch started successfully
May le 15:19:47 bitbucket atlbitbucket[1093]: Bitbucket is being run with a umask that contains potentially unsafe settings.
May le 15:19:47 bitbucket atlbitbucket[1093]: The following issues were found with the mask "u=rwx,g=rx,o=rx" (0022):
May le 15:19:47 bitbucket atlbitbucket[1093]: - Access is allowed to 'others'. It is recommended that 'others' be denied
May le 15:19:47 bitbucket atlbitbucket[1093]: all access for security reasons. ay le 15:19:47 bitbucket atlbitbucket[1093]: The recommended umask for Bitbucket is "u=,g=w,o=rwx" (6827) and can be
May le 15:19:47 bitbucket atlbitbucket[1093]: configured in _start-webapp.sh
May le 15:19:47 bitbucket atlbitbucket[1093]: The current open files limit is set to less than 48968
May le 15:19:47 bitbucket atlbitbucket[1093]: Attempting to increase limit...
May le 15:19:47 bitbucket atlbitbucket[1093]: Limit increased to 48968 open files
May le 15:19:47 bitbucket atlbitbucket[1093]: Starting Bitbucket webapp at http://localhost:7990
May le 15:19:47 bitbucket atlbitbucket[1093]: The Bitbucket webapp has been started. ay le 15:19:47 bitbucket atlbitbucket[1093]: If you cannot access Bitbucket within 3 minutes, or encounter other issues, check the
May le 15:19:47 bitbucket atlbitbucket[1093]: https://confluence.atlassian.com/display/BitbucketServerKB/Troubleshooting+Installati
May le 15:19:47 bitbucket systemd[1]: Started LSB: Start Bitbucket daemon at boot time.
May le 15:19:48 bitbucket atlbitbucket[1093]: [2023-05-10T15:19:48,364][WARN ][o.e.c.l.LogConfigurator ] ignoring unsupported logg
.ines 1-22/22 (END)

1 comment

Nic Brough -Adaptavist-
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May 10, 2023

Welcome to the Atlassian Community!

I'd recommend fixing the problems that log mentions (giving the atlbitbucket account a home directory and the permissions), but they're not going to stop the service starting.

You need to read the logs in the application's log directories.

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