Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Error when I try to clone a repository from Bitbucket in Sourcetree


When I try to clone a repository from Bitbucket in SourceTree occur this error:

"Unable to open this helper application for ....The protocol specified in this address is not valid. Make sure the address is correct, and try again"

The hosting service is Bitbucket Server and the authentication is OK on Sourcetree using SSH protocol.

Do you know how to fix it? Please advise.

Thanks in advance,


1 comment

Hello, and welcome to the community!

Do you happen to know if you are using HTTPS or SSH to clone this repo into SourceTree? 

If you are using HTTPS, you'll want to paste a URL looking like this:

into the Clone a Repository Source URL field

If you are using SSH, you'll want to paste a URL looking like this instead:

Make sure you are not including the

git clone

part into SourceTree.

Or, are you instead using this button to try and clone the repository into SourceTree?


Thanks Anthony,

I´m using SSH to clone from Bitbucket into SourceTree using the clone button in Bitbucket.



The question is why Bitbucket responding with "The protocol is not valid in this address" and how can I fix it.



Log in or Sign up to comment
Community showcase
Published in Bitbucket Pipelines

Bitbucket Pipelines Runners is now in open beta

We are excited to announce the open beta program for self-hosted runners. Bitbucket Pipelines Runners is available to everyone. Please try it and let us know your feedback. If you have any issue...

758 views 15 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you