Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Error when I try to clone a repository from Bitbucket in Sourcetree


When I try to clone a repository from Bitbucket in SourceTree occur this error:

"Unable to open this helper application for ....The protocol specified in this address is not valid. Make sure the address is correct, and try again"

The hosting service is Bitbucket Server and the authentication is OK on Sourcetree using SSH protocol.

Do you know how to fix it? Please advise.

Thanks in advance,


1 comment

Hello, and welcome to the community!

Do you happen to know if you are using HTTPS or SSH to clone this repo into SourceTree? 

If you are using HTTPS, you'll want to paste a URL looking like this:

into the Clone a Repository Source URL field

If you are using SSH, you'll want to paste a URL looking like this instead:

Make sure you are not including the

git clone

part into SourceTree.

Or, are you instead using this button to try and clone the repository into SourceTree?


Thanks Anthony,

I´m using SSH to clone from Bitbucket into SourceTree using the clone button in Bitbucket.



The question is why Bitbucket responding with "The protocol is not valid in this address" and how can I fix it.



Log in or Sign up to comment

Atlassian Community Events