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Continue button not working

Akshay
Akshay Dec 20, 2020

When i signup for new account. and enter my username after that then continue button is not working

 

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Soumyadeep Mandal
Soumyadeep Mandal
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Dec 20, 2020

Hi @Akshay ,

Welcome to the community!

Due to some issue, the continue button has been disabled! It will be available soon! I will recommend you all to wait for a few hours (a maximum of 48 hours) but I think it will be fixed in the next 24 hours!!

 

Currently, there is a way out for this but I don't recommend doing it as it has been disabled by the Atlassian Team due to some reason,

 

To Enable the button, you have to go to developer mode or inspect in your browser and find for disabled and remove '"disabled = "disabled" class from the code'.

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 21, 2020

Hi @Akshay ,

Our engineering team has identified what was causing this issue and a fix has been deployed. Account creation for Bitbucket Cloud should work now as expected. Our apologies for the inconvenience caused by this.

Could you please confirm is the issue is resolved for you now?

If you need anything further please feel free to let me know.

Kind regards,
Theodora

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Tyler T
Tyler T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 21, 2020

Here is some additional information about the incident: https://bitbucket.status.atlassian.com/incidents/c82sx43p72lk

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