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Bitbucket Slow + fix

wolfeitz
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October 19, 2017

I just did a fresh install of Bitbucket v5.4.1 with a MySQL External database on Windows Server 2016.  The install went just fine but navigating through the screens was tortuously slow and they eventually stopped all together.

Checking the system logs I found this:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

{D63B10C5-BB46-4990-A94F-E40B9D520160}

 and APPID

{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}

 to the user TRTC1143\atlbitbucket SID (S-1-5-21-3431148963-857714745-2097211096-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

I was able to trace that back to the RunTimeBroker.  Unfortunately, I did not, by default, have permissions to mess with the RunTimeBroker permissions.

This website led me to the fix - THE HERO

TLDR;

  1. In RegEx, change ownership of "HKEY_CLASSES_ROOT\AppID\{9CA88EE3-ACB7-47c8-AFC4-AB702511C276}" to MACHINENAME\Administrators
  2. Apply to children
  3. Reboot
  4. Open DCOMCNFG as an Administrator - WinKey + X >> Command Prompt (Admin) >> Type in DCOMCNFG
  5. Navigate to Component Services >> Computers >> My Computer >> DCOM Config
  6. Find the RunTimeBroker >> Right Click >> Properties >> Security Tab
    Launch and Activation Permissions >> Edit >> Add System and give it full control
  7. Reboot
  8. Problem solved

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