Ref
- https://jira.atlassian.com/browse/BCLOUD-16775
While I do understand your New Features Policy, I am not sure what kind of product it is intended to lead to.
In brief, it looks like it encourages mediocrity, and never stand a chance to excel, "exceed expectations", "delight".
Obviously, to "exceed one's expectations', you cannot directly ask the userbase, get the results and mechanically process them into a product roadmap.
That's because you'll get a (poor) image of what the average user think they want. If you barely do just that, that's a clear recipe for mediocrity.
Great ideas come from few people - and they frequently do not get recognized by the majority as being great, until they are made a reality.
I'm not sure what kind of survival strategy you have - but as these frustrations accumulate we'll seriously consider to look for something better.