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We are making a change to our billing model to align Bitbucket Cloud with the rest of Atlassian's products.
From October 31st, 2023, Bitbucket Cloud will begin counting all workspace members as billable users. This is a change from our current model of only billing for users who have access to a private repository.
Due to this change, customers with users who only have access to public repos or users with no access to any repos will see an increase in their bill due to a higher billable user count. Or if you're on a free plan and your user count per the new definition is more than 5, then your repos become read-only until you remove users or upgrade.
Please review the blog on this announcement and ask your questions here. The blog also has instructions on how to manage your user counts.