It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to deal with "There was an error processing your request. It has been logged"

I'm building some scripts for automation. Individual API calls are working fine, but when I try to string them together, I'm getting the error:

{"code": 500, "message": "There was an error processing your request. It has been logged (ID 58fb6b3947b734b2)."}

Is there anywhere I can track down this error to find out what went wrong?

It is clearly at my end, as all I am doing is sending the results of one API call into the other. If I do the two steps manually then it is fine. So there's something in my script that is breaking it.

1 answer

1 accepted

1 vote
Answer accepted

Hi @Thomas Barrett

The 500 error is very generic as it involves multiple reasons that made the server throw an exception, not being able to handle the request received. You said that you are able to run the requests manually but when handled by the script it is not working.

  • What is the script language used?
  • Have you tried to print the command called by the script to check if its format is correct?

In bash, for example, you could use the option -x (header !#/bin/bash -x ) to print all the commands called or evaluations performed in your script. This could help you to identify what is wrong with the call.

Thank you @Daniel Santos 

 

I missed escaping a character.

Like Daniel Santos likes this

You are welcome!
I'm glad that you could find it!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket Pipelines

What We Learned When We Researched Open Source Vulnerabilities in 7 Popular Coding Languages

...hey are a part of us, shaping how we interact with the world around us. The same holds true for programming languages when we think about how different kinds of vulnerabilities raise their heads in t...

1,042 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you