Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to deal with "There was an error processing your request. It has been logged"

I'm building some scripts for automation. Individual API calls are working fine, but when I try to string them together, I'm getting the error:

{"code": 500, "message": "There was an error processing your request. It has been logged (ID 58fb6b3947b734b2)."}

Is there anywhere I can track down this error to find out what went wrong?

It is clearly at my end, as all I am doing is sending the results of one API call into the other. If I do the two steps manually then it is fine. So there's something in my script that is breaking it.

1 answer

1 accepted

1 vote
Answer accepted

Hi @Thomas Barrett

The 500 error is very generic as it involves multiple reasons that made the server throw an exception, not being able to handle the request received. You said that you are able to run the requests manually but when handled by the script it is not working.

  • What is the script language used?
  • Have you tried to print the command called by the script to check if its format is correct?

In bash, for example, you could use the option -x (header !#/bin/bash -x ) to print all the commands called or evaluations performed in your script. This could help you to identify what is wrong with the call.

Thank you @Daniel Santos 

 

I missed escaping a character.

Like Daniel Santos likes this

You are welcome!
I'm glad that you could find it!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

188 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you