unable to run elastic agent on ec2

[Tom Nijboer]

Starting Elastic Bamboo Agent...
2016-09-28 09:44:01,037 INFO [main] [S3Sync] Syncing from: bamboo-agent-release-eu-w1/5.12.4-D20160704T134120/aa02e30788f7683b8f5431d112a3a6dec65b44065b68d45b46c102a9452b0435/ to /opt/bamboo-elastic-agent
2016-09-28 09:44:01,931 INFO [main] [S3Utils] Syncing s3://bamboo-agent-release-eu-w1/5.12.4-D20160704T134120/aa02e30788f7683b8f5431d112a3a6dec65b44065b68d45b46c102a9452b0435/ to /opt/bamboo-elastic-agent
2016-09-28 09:44:01,932 INFO [main] [S3Utils] Fetching the list of remote objects...
Exception in thread "main" com.amazonaws.services.s3.model.AmazonS3Exception: The AWS Access Key Id you provided does not exist in our records. (Service: Amazon S3; Status Code: 403; Error Code: InvalidAccessKeyId; Request ID: 72F202E6F5976F8C), S3 Extended Request ID: gXK2kUXjx9Fj2yTyWjQoJbo+JUT6MpmYiYWNX5jLZdIxnXcePBhd4GHVFofAy7ODg0xrTve4hBc=
at com.amazonaws.http.AmazonHttpClient.handleErrorResponse(AmazonHttpClient.java:1077)
at com.amazonaws.http.AmazonHttpClient.executeOneRequest(AmazonHttpClient.java:725)
at com.amazonaws.http.AmazonHttpClient.executeHelper(AmazonHttpClient.java:460)
at com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.java:295)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:3714)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:3664)
at com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Client.java:637)
at com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Client.java:620)
at com.atlassian.aws.s3.S3Utils.getObjectNamesAndHashes(S3Utils.java:353)
at com.atlassian.aws.s3.S3Utils.sync(S3Utils.java:161)
at com.atlassian.bamboo.agent.elastic.S3Sync.sync(S3Sync.java:72)
at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.main(ElasticAgentInstaller.java:66)

We're blocked on it, so please help!

[Dario B]

There was a problem with our public access key that has been solved right now.

Please re-try and confirm everything is now working fine. In case it is not please log a ticket in support.atlassian.com

Best Regards,
Dario.

[Przemek Bruski]

This was an infrastructure issue on our side. Everything should work correctly now.

[telver]

I was able to resolve it by upgrading the bamboo-agent that is installed on our AMI. It probably doesn't happen with Atlassian's Stock AMIs.

https://confluence.atlassian.com/bamboo/creating-a-custom-elastic-image-linux-296093037.html

Just follow the steps at "5.3.2 Downloading agent installer to the instance" to upgrade.

[Nearmap IT]

Same here - started a few hours ago.

We are accessing a slightly different URL probably because we have a slightly different version of Bamboo

s3://bamboo-agent-release-ap-se2/5.9.4/d153c59bdd74a7e5b1899a715b7880f2b147b784/

This is blocking a team of developers. Please resolve this immediately!