Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

unable to run elastic agent on ec2

Starting Elastic Bamboo Agent...
2016-09-28 09:44:01,037 INFO [main] [S3Sync] Syncing from: bamboo-agent-release-eu-w1/5.12.4-D20160704T134120/aa02e30788f7683b8f5431d112a3a6dec65b44065b68d45b46c102a9452b0435/ to /opt/bamboo-elastic-agent
2016-09-28 09:44:01,931 INFO [main] [S3Utils] Syncing s3://bamboo-agent-release-eu-w1/5.12.4-D20160704T134120/aa02e30788f7683b8f5431d112a3a6dec65b44065b68d45b46c102a9452b0435/ to /opt/bamboo-elastic-agent
2016-09-28 09:44:01,932 INFO [main] [S3Utils] Fetching the list of remote objects...
Exception in thread "main" com.amazonaws.services.s3.model.AmazonS3Exception: The AWS Access Key Id you provided does not exist in our records. (Service: Amazon S3; Status Code: 403; Error Code: InvalidAccessKeyId; Request ID: 72F202E6F5976F8C), S3 Extended Request ID: gXK2kUXjx9Fj2yTyWjQoJbo+JUT6MpmYiYWNX5jLZdIxnXcePBhd4GHVFofAy7ODg0xrTve4hBc=
at com.amazonaws.http.AmazonHttpClient.handleErrorResponse(AmazonHttpClient.java:1077)
at com.amazonaws.http.AmazonHttpClient.executeOneRequest(AmazonHttpClient.java:725)
at com.amazonaws.http.AmazonHttpClient.executeHelper(AmazonHttpClient.java:460)
at com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.java:295)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:3714)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:3664)
at com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Client.java:637)
at com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Client.java:620)
at com.atlassian.aws.s3.S3Utils.getObjectNamesAndHashes(S3Utils.java:353)
at com.atlassian.aws.s3.S3Utils.sync(S3Utils.java:161)
at com.atlassian.bamboo.agent.elastic.S3Sync.sync(S3Sync.java:72)
at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.main(ElasticAgentInstaller.java:66)

 

We're blocked on it, so please help!

4 answers

1 vote
Dario B Atlassian Team Sep 27, 2016

There was a problem with our public access key that has been solved right now.

 

Please re-try and confirm everything is now working fine. In case it is not please log a ticket in support.atlassian.com

 

Best Regards,
Dario.

Same here - started a few hours ago.

We are accessing a slightly different URL probably because we have a slightly different version of Bamboo

s3://bamboo-agent-release-ap-se2/5.9.4/d153c59bdd74a7e5b1899a715b7880f2b147b784/

This is blocking a team of developers. Please resolve this immediately!

I was able to resolve it by upgrading the bamboo-agent that is installed on our AMI. It probably doesn't happen with Atlassian's Stock AMIs.

https://confluence.atlassian.com/bamboo/creating-a-custom-elastic-image-linux-296093037.html

Just follow the steps at "5.3.2 Downloading agent installer to the instance" to upgrade.

0 votes

This was an infrastructure issue on our side. Everything should work correctly now.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bamboo

Bamboo 7.1 is here and is packed with value!

I'm happy to announce that Bamboo 7.1 has been released and it’s overflowing with awesome new features. Top-voted issues First and foremost, a bunch of JAC top voted issues has been delivered - y...

943 views 4 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you