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reciprocal link from self hosted bamboo and jira cloud

Hello, i cannot create reciprocal link between self hosted bamboo server instance (accessible via VPN only) and Jira cloud.

Bamboo instance is running on port 80 and its version 8.0.3 build 80011.

when i try to create the link from bamboo to jira-cloud i receive this error:

Unable to create reciprocal link.

It has not been possible to retrieve the required information from Therefore the link cannot be created.

Click Continue to be redirected back to Click Close to remain here.


thanks for support 


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