We have a problem when we list all users or search for a user with a surname. it takes 2 -3 minutes. We are using LDAP. there are about 200 users and 15 groups. This porblem only happen with bamboo. our bitbucket server, sonarqube and artifactory are all using the same LDAP sever. They don't have this problem.
steps to reproduce
bamboo -administration -> security -> users
the page will take several minutes to be loaded.
Bamboo version 6.4.0 build 60404
inorder to identify the root cause, could you please advise what kind of trouble I should do? Thank you!
Your version of Bamboo does not have very good LDAP management if compared with new versions available. In order to build the user list, it does lots of LDAP calls (not a great approach). The time needed to build the data you are trying to get heavily relies on LDAP performance and network due to the high number of calls.
If you can upgrade (best option)
If you cannot upgrade
I hope it allows you to troubleshoot this issue.
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